IT Helpdesk Manager

We are looking for a qualified Help Desk Manager to join our team. You will be responsible for leading our technical support team of 6, to provide excellent customer service and resolve all technical issues.

As a Help Desk Manager, you should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to motivate your team to achieve specific goals are essential skills to perform well in this position. Candidate will be required to go on the other campus from time to time to work with the team on site.
RESPONSIBILITIES

• Manage the Help Desk team including:
  - Providing the direction of their duties
     - Lead, motivate and mentor the team to provide a professional, customer-focused service to agreed KPI’s

More Info: https://thetechblogwriter.blogspot.com/2020/04/it-helpdesk-manager-required-technical.html