New technologies and innovations are the most costly investments in the IT industry. In-house teams need to constantly follow new technology advancements taking valuable resources away from progressing your business.
A lightning-fast adaptation paired with access to more resources, robust working approach, and experience gained from various projects translates into new technological advancements that can be implemented almost immediately.
Using a fire extinguisher is always better (and cheaper!) than rebuilding your house. This is exactly what a managed IT service provider does, namely, supports you while minimizing the issues that can negatively influence your company’s success. It directly relates to such services as DevOps that guarantees your infrastructure is secure, or quality assurance that makes certain that your product is running well and bug-free.
As IT managed services is quite a broad notion, you’ll have to decide what kind of technical support is required. The main challenge here is that there is no one-fits-all proposition and you have to get acquainted with a number of services before you find the one you need.
More info: Helpdesk managed service